"He's upset", she said.Simon, a continental giant rabbit, was 10-months-old. "He was fit as a fiddle".
The death of a giant rabbit that had flown on a United Airlines flight has rattled animal lovers around the world.
The company regretted the death of Simon. Shortly after that, a pet facility employee opened the cage and found the rabbit dead. "Something odd happened and I want to know what that was", she said speaking on the British tabloid The Sun. The company also offered to perform a necropsy on Simon but that its owners declined.
Edwards says Simon was bound for a "very famous" person's home.
Bryan Bergdale, a real estate agent with Bruere's Clive, Iowa-based Peoples Co., was waiting at the Kansas City airport, where Simon was to be transferred from O'Hare, when he got a call saying the big rabbit had died.
"We are deeply sorry for the loss of anything from your luggage to, of course, a loved pet", Munoz said, adding that they were continuing to fix any ongoing concerns with the airline. "It's sort of a sad deal", he said. Bergdale said the rabbit cost 415 pounds ($530) and the shipping was 1,400 pounds ($1,800).
"We're still in the mourning process", he said. He says "we're not quite sure what we're going to do". The safety and well-being of all the animals that travel with us is of the utmost importance to United Airlines and our PetSafe team. DOT defines an incident as the injury, death or loss of an animal during air transportation.
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The airline has had a torrid few weeks of bad publicity, with a passenger left injured after he was forcibly removed from an overbooked flight in Chicago.
Included in the report are 10 new or updated customer service polices meant to prevent episodes like the one that occurred on Flight 3411.
PETA, which opposes holding animals in cargo holds, said that United "shipped him off in a cargo hold like an old suitcase".
United recently made headlines following its treatment of a Vietnamese-American passenger, David Dao, who was physically dragged off an "overbooked" flight.
United CEO Oscar Munoz apologized three days later, after first blaming Dao for being "disruptive and belligerent" when he was told he would have to leave the plane. Munoz was widely faulted for his early responses to the situation.
In March, the airline was also criticized for not allowing two girls to wear leggings on a flight.
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