No United Airlines Firings Over Passenger Dragging At O'Hare: CEO: United CEO Oscar Munoz said the company never considered firing employees over the recent violent removal of a passenger from a flight.
Mr Munoz - whose total compensation in 2016 was valued at $18.7m, the bulk of which was in United stock, according to a separate filing on Friday - has drawn lasting criticism for his poor handling of the passenger scandal.
The airline's parent company, United Continental Holdings, said in a public filing Friday that Munoz asked that his employment agreement be changed to remove terms that would have made him chairman of the board of directors.
The documents don't specifically say that the changes are the result of pressure upon Munoz after a passenger, Dr. David Dao, was dragged off a sold-out plane in Chicago on April 9, in a scene that has become a worldwide viral video.
Two weeks ago, 69-year-old Dao was dragged from his seat aboard United Flight 3411 before takeoff by airport security to make room for employees.
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The carrier also revealed it would link executive bonuses in part to demonstrable progress towards improvements in customer experience. They are now the most frequent business travelers of any generation - millennials took 7.4 business trips past year, versus 6.4 for Generation Xers and 6.3 for baby boomers, according to an October 2016 report from travel and hospitality marketing firm MMGY Global.
The airline was supposed to answer some important questions about this incident at the panel of Senates on Friday, but they requested a postponement of one week. Bill Nelson, D-Fla., the committee's ranking Democrat, sent letters to the airline and Aviation Department on April 11 seeking detailed explanations of the incident.
Munoz took over as president and CEO of United in September 2015. Here are 5 lessons that we learned from the United Airlines disaster. The three aviation officers remain on paid leave during the investigation.
"This disgusting situation has provided a harsh learning experience from which we will take immediate, concrete action". He was hired as CEO from outside the company after its former chief, Jeff Smisek, was forced to resign due to a scandal involving the Port Authority of NY and New Jersey.
Milton replaced Meyer as nonexecutive chairman last April to resolve a shareholder dispute and proxy fight.
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