Law enforcement officials dragged Dr Dao off a flight departing from Chicago because it was fully booked, and the airline wanted seats for staff members.
Often times airlines will have to make room on flights for crew members who need to travel to a different airport to operate another flight.
The development comes after the United Airlines announced to compensate all passengers on the flight in which 69-year-old Dr. David Daowas was forcibly removed from his seat, after refusing to give up his seat on an overbooked flight.
United has been struggling to contain the fallout from the controversial incident, which has sparked nationwide outrage and calls for congressional hearings. The recent reports of several PIA passengers having to stand for the duration of a flight because of the same action - overbooking - is perhaps a harbinger of things to come, but the overbooking phenomenon is perfectly legal in the U.S. and in some other countries, Australia for example.
United had selected Dao and three other passengers at random for removal from the plane after unsuccessfully offering the vouchers and a hotel stay to customers willing to give up their seats. American Airlines' conditions of carriage say it won't involuntarily remove passengers who've already boarded to seat a different customer.
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At least two other airlines have changed or emphasised policies.
"I don't think it's a significant challenge for us. If he/she turned up late at either the check-in counter or the boarding gate, for security reasons and due to overbooking of a flight".
"The safety and well-being of our passengers is the highest priority for United pilots, and this should not have escalated into a violent encounter", they said in a letter from United Master Executive Council, the union representing United's 12,500 pilots. Dr. David Dao had more bad news for the airline when he hired one of the country's foremost trial lawyers to represent him. The National Consumers League last week blamed the United incident on a lack of competition in the American airline industry.
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