Two officers tried to reason with the man before a third came aboard and pointed at the man "basically saying, 'Sir, you have to get off the plane, '" said Tyler Bridges, a passenger whose wife, Audra D. Bridges, posted a video on Facebook.
The incident has spotlighted the common practice of overbooking and bumping passengers from flights, which airlines rely upon to avoid losing money on seats left empty by no-show passengers.
Videos of Mr Dao's treatment caused millions of dollars to be wiped off the value of the United's parent company United Continental Holdings and social media users from around the world called for a boycott of the airline.
The most recent was Sunday, when a doctor was asked to leave a United Express flight because the plane was overbooked and the airline needed to fly a crew to Louisville, Ky.
United have now announced that all passengers on board the plane will be compensated equal to the cost of their tickets and could take the compensation in cash, travel credits or miles.
"Any one of us could've been that person who was being hauled out of the, hauled out of the plane", Powell said. One officer was placed on leave on Tuesday.
Screaming can be heard on the videos as Dao is dragged from his window seat and across the armrest, but he is not seen fighting with the officers.
United States stock indexes edge higher in early trading; oil rises
A woman waits to cross a street in front of an electronic stock indicator of a securities firm in Tokyo, Tuesday, April 11, 2017. The dollar index, which gauges the US currency against a basket of six major peers, was slightly down on the day at 101.010.
Not to be outdone, Qatar Airways tweeted: "We're united in our goal to always accommodate our passengers". He gave an apology in an interview with ABC News' Rebecca Jarvis in Chicago, as he responded to the global outrage prompted by video of Dao being pulled from his seat last Sunday and dragged by his hands down the aisle of a plane. Now, United's competitors have taken to the internet to troll the airline.
On Tuesday, about two days after the incident made news, United's CEO Oscar Munoz issued an apology, calling the episode "truly horrific".
Munoz said he felt "shame and embarrassment" and vowed it would never happen again.
. "That is not who our family at United is. We can't do that", Munoz said. United customers at O'Hare reacted Wednesday to the promised changes."We can not stress enough that we remain steadfast in our commitment to make this right", the company said.
It's an often-overlooked policy to which you agree when you book your tickets.
Much of the uproar stemmed from Dao's status as a paying passenger who was being removed, against his will, to make room for additional crew members on the overbooked flight. And when the flight gets close to its departure time, seats assigned to passengers who haven't shown up can be given away.
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